3 Brands Who Set the Customer Service Standard

This may seem like a no-brainer, but it can get a little tricky once your business starts to boom. Some can argue that having a firm grasp on your customer support will make all the difference between boom and bust…. Read more »

Getting to Know CM: Your Team

When talking with clients and potential clients, the one point that we try to make as clear as possible is that CM is now your team. We like to say we are an extension of your marketing team but more… Read more »

Online Marketing Solutions

Where do you go to find the latest and greatest of online marketing solutions? The news moves slower than social media does, so that’s where we went to find the most recent issues and give you our take on them…. Read more »

10 Tips for Greater Brainstorming Success

It’s a balance of creativity and structure to host the most effective brainstorming session for your business. Whether it’s for your company, clients, or new business, there are some tried and true tips on how to brainstorm that will leave you… Read more »

The 5 W’s of Call Tracking

R.O.I. – three small letters that can make or break any marketing plan, strategy or even a professional. When it comes to investing in any type of marketing, figuring out what, if any, return your investment has is crucial to… Read more »

Design Team vs. Template Design

Having options is supposed to be a good thing. It’s empowering. It enables us to decide what fits best. With that empowerment also comes the responsibility to understand what compromises and enhancements are at stake. This is often where a… Read more »

Getting Started with Process Mapping

Getting Started with Process Mapping

It seems like an obvious task that you should have already completed. But, like many business owners and CEOs it often gets lost in the shuffle of doing work. Having a completed process map can help further refine your business… Read more »

CM’s Client Onboarding Process

CM’s Client Onboarding Process

The start of a new client/agency relationship is a very exciting time for both parties. The client is excited that they’ve located and vetted the right agency, and the agency is excited about tackling a new project with new goals,… Read more »

Will Facebook’s New Feature Stick?

Will Facebook’s New Feature Stick?

A feature previously exclusive to Facebook messaging has officially become a new addition to Facebook comments, and an amusing one at that. A number of stickers are now at your fingertips to send to friends when words don’t seem to be enough. Stickers… Read more »

Facebook Retargeting Ads Now in the News Feed

Facebook Retargeting Ads Now in the News Feed

Facebook retargeting ads will now be able to show up right in the news feed.  What does this mean for advertisers?  More opportunities to reach new clients, and another chance to reach those who didn’t convert initially. Instead of being… Read more »